owner advocacy that turns “projects” into clients and an extended branch of the in-house team
We serve people, not projects, as an owner’s advocate. This founding philosophy has translated into multiple long-term client relationships. The cornerstone to earning this position as a trusted adviser is listening and thinking like an owner with a consultant’s perspective. We work with stakeholders to discern how building systems can fuel business objectives. We seek out new technologies, delivery methods and design approaches that advance those goals and take the time to vet them with owner standards. We work with teams to translate system attributes into operational benefits and a path to deploying them that best serves the client’s interests.
As a result, we are engaged in the full cycle of facility planning and we have often become the owners’ exclusive consultants. Likewise, we experience a high client retention rate with relationships that span 10, 20 and even 40+ consecutive years.